Refund Policy
Last updated: 01 Jan 2024
Thank you for choosing udemy.gpltube.com for your learning needs. We are committed to providing you with high-quality courses and a positive learning experience. This Refund Policy outlines the terms and conditions under which refunds may be granted for courses purchased on our website.
1. Refund Eligibility:
- Refund requests must be submitted within 7 days from the date of purchase.
- To be eligible for a refund, the course must not have been completed, and no course completion certificate should have been issued.
2. Exceptions:
- No refunds will be issued after 14 days from the date of purchase.
- Refunds will not be granted for any course that has been completed, or if a course completion certificate has been issued.
3. How to Request a Refund:
- To request a refund, please send an email to support@thedigitalacademy.pro with the subject line “Refund Request – [Course Name]”.
- In your email, include your full name, the email address used for the purchase, the name of the course, and a brief explanation of the reason for your refund request.
- Allow 5 business days for our support team to process your request.
4. Refund Process:
- If your refund request is approved, the refund will be issued to the original payment method used for the purchase.
- Refunds may take 14 business days to appear in your account, depending on your financial institution.
5. Course Modifications or Cancellations:
- In rare circumstances, udemy.gpltube.com may need to modify or cancel a course. In such cases, registered participants will be notified, and suitable alternatives or refunds will be provided.
6. Contact Information:
- If you have any questions about this Refund Policy, please contact us at support@thedigitalacademy.pro
udemy.gpltube.com reserves the right to amend this Refund Policy at any time without notice. Please review this policy periodically for updates.